Terms & Conditions

Welcome to BooksDada.com, a service brought to you by New Kamal Book Depot & Ujala Publishers. We’re thrilled to have you here. By using our website, you’re agreeing to abide by these terms and conditions, so let’s walk through them together.

Exchange & Refund Policy

Your satisfaction is important to us. While we generally adhere to a ‘No Refund, No Exchange’ policy, we do make exceptions in certain cases:

  • Wrong Books Delivered: If we’ve made an error and delivered the wrong books, we’ll gladly exchange them for you.
  • Refund: Refund may be allowed in special cases wherein the product is out of stock and will be directly transferred to the customer’s bank account within 2-3 working days
  • Adjustment/replacement will be made only if the customer received the defective or wrong product.
  • In case of misprinted books, the misprinted pages will be provided to the customer in the PDF format if possible. A refund of 50 Rs. will also be provided
  • Please note that Booksdada will not be responsible for the damages done by the courier company. We ensure the saftey of the parcel before shipping. Please check the safety of the package before receiving the package

Quality & Quantity

  • Please double check the required quantity of the product before ordering.
  • Please keep in mind that the quality of the book, including paper and print, is determined by the publisher who printed it. While we always aim to offer books of the highest quality, it’s important to acknowledge that variations may exist due to the diverse standards and practices of each publisher.

Your Account

When you create an account with us, you’re responsible for keeping your login details safe and secure. Please don’t share your account information with anyone else. If you suspect any unauthorized activity on your account, please let us know immediately. Your account is personal to you, and any breach of security may result in termination without refund.

Privacy

Your privacy matters to us. We may collect some personal information to provide you with the best possible service. Rest assured, we handle your data with care according to our Privacy Policy. Please take a moment to review it.

Website Access

We’re granting you limited access to our site for personal use only. Any other use, such as modifying or distributing site content, requires our prior written consent.

All the content on our website belongs to us, including text, images, and software. Please refrain from copying, distributing, or reproducing any of our materials without our permission.

Pricing

We aim to provide accurate pricing information, but please note that prices may change without prior notice.

We may include links to third-party websites for your convenience. However, we’re not responsible for the content of these sites.

Comments and Reviews

We welcome your comments and reviews, as long as they’re respectful and legal. By submitting content to us, you grant us permission to republish it. However, we reserve the right to monitor and edit or remove any content as we see fit.

International Use

If you’re accessing our website from outside Pakistan, please ensure compliance with local laws.

Limitation of Liability

While we strive to provide a seamless experience, our website is provided “AS IS” without any warranties. We’re not liable for any indirect or consequential loss or damage arising from the use of our website.

Applicable Law and Disputes

These terms are governed by the laws of Pakistan, and any disputes will be resolved in Pakistani courts.

We hope these terms provide clarity and transparency. If you have any questions or concerns, please don’t hesitate to reach out to us. Happy reading!